Firstly, the Inn Campground is currently open for business in limited capacities. As all businesses and places in the world right now, we also are affected by the coronavirus. California has issued a mandatory Shelter-In-Place order for all residents. This means we are open for essential services only. These include providing resident RV parking for full-time RVers, RV spaces for employees who work at essential businesses, a dump station and propane refilling services.
At this time we will not be accepting reservations for any recreational campers. For more information from the Nevada County Public Health Department on the lodging restrictions, please see their mandate. Further, in order to do our part to slow the spread of this virus, we have implemented the following operational changes, more may follow:
Our office and camp store are closed, however we are answering the phone during business hours (10am to 5pm)
All check-ins will be remote, please look for your check-in envelope near the ice freezer at The Commons
The Commons, bathrooms and communal fire pits are now closed.
All Glamping and Tent camping is currently unavailable.
We are still accepting reservations for essential RVers, however they must be fully self contained (bathroom, shower and kitchen facilities) since these are not available at camp right now.
Dump Station facilities will be available for the public between 10am-5pm, pre-payment over the phone required.
We understand this is a stressful, uncertain and emerging situation and we are constantly monitoring communications with public health and the media to keep ourselves and our guests updated. We wish we had a time frame, but like many others impacted, the communication from the Governor’s office and the Nevada County Public Health Department have given us no particular guidance. We have intentions of opening when we can, but in the mean time we are hunkering down and waiting.
In addition to our standard cleaning routines, we have also implemented the following precautions:
We continue to ask all staff and guests exhibiting symptoms of the flu or COVID-19 to refrain from coming to work or visiting the Inn Town Campground.
We have published for staff and guests the appropriate preventative measures that individuals can take to minimize potential exposure to the virus and other germs.
We have modified our cancellation policy for those affected by the virus (see below for our modified policy).
A healthy community takes a collaborative effort. We are doing our part to prevent the spread of COVID-19 and other illnesses and encourage everyone to be maintain clean hands and environments so this outbreak will pass quickly. We love our customers and look forward to the day when we can kick this virus and resume some semblance of normal operations. Thanks for your continued support – Dan & Erin Thiem
If you are directly affected by Coronavirus travel restrictions (i.e. you are unable to travel due to quarantine, flight cancellations or illness) we will permit cancellations up to 1 day prior to arrival. Cancellations made for reservations up until April 30th will be given a grace period on the standard 72 hour cancellation window if travel plans are impacted by the Coronavirus and the option for a full refund via a gift certificate. Refunds are available, minus the 10% processing fee. We appreciate our customers understanding that we are not in a position to give a 100% money back refund, as our processing fee covers the transactional costs for the business.